01 · HELP

Docs are still being written.

We are early. The product moves faster than the documentation. Until the help center is live, the founders answer support directly, usually within the hour.

02 · FAST PATHS

The four things operators ask first.

I am a chain admin and a booking did not land

Open your inbox, find the thread, and tap "Investigate". You will see the parser output, the OTA push log, and the PMS write. If a step failed, the error message tells you exactly which integration to re-auth.

I want to change my voice agent's persona

Settings → Voice → Persona. Edit the few lines, save, and call the number to hear the new version. There is no deploy step; the change is live in seconds.

My GM is not getting the daily digest

Settings → Notifications → WhatsApp digest. Confirm the GM's number is verified and the digest is set to "Daily 09:00 IST". If verified and still missing, write to us.

I need a GST invoice

Settings → Billing → Invoices. Every Cashfree charge has a GST invoice attached the moment it settles. If your GSTIN is not on the invoice, update it in Settings → Company and we will reissue.

03 · COMING SOON

The full help center, soon.

Need any of these answered now? Write to support@getfursat.com and we will reply with a worked example for your tenant.

Stuck on something specific?

Send a screenshot, the tenant slug, and one sentence of context. We will reply with a fix or a workaround the same business day.