Fursat answers every inbound message and call across WhatsApp, phone, email and OTAs. The guest never knows it is an agent. The GM only sees clean bookings and clean action items.
The next decade of Indian hospitality runs on regional chains and holdcos, not OTAs. Their frontdesk has to be world-class, in every language their guests speak.
White-labeled, on the chain's own number, on the chain's own WhatsApp. Guests never meet Fursat. They meet the brand they booked.
WhatsApp, calls, email, MakeMyTrip, Goibibo, Booking.com, Agoda, Airbnb. If one channel sits outside, the GM still has to chase it. So we bring them all in.
Data lives in Mumbai (ap-south-1). UPI Autopay and Cashfree native. GST invoices. Hindi, Tamil, Bengali, Marathi, Kannada, Telugu replies, not English-only.
The fastest way to understand what we do is to message the demo number and listen to it pick up.